Company Response Review Report Review
NEVER USE!

abi Submitted this review about Direct Express Auto Transport
Review made Live: 4/19/2011 3:35:00 PM
Worst transporters! Rude! Arrogant! They BS about everything. Try to find other reputable companies who can actually get the job done. I was referred to this company by a friend and am very disappointed. We ship over 50 cars across the US every month and I have not seen a worse company! Good luck if you use this company!
Shipment Details
Origin State:
Tennessee
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
103786
Quote or Order Cost:
$1050

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 4/20/2011 8:19:00 AM
Our outstanding record, including A+ rating with the Better Business Bureau, speaks for itself. Customer Bora Gurson was informed verbally and via email that we cannot guarantee ship dates. There are only two cars in the Memphis area waiting to ship to the Bay Area, and a carrier needs 8-10 cars to make that trip. Eventually it will happen, but obviously Mr. Gurson is unwilling to be patient. We wish Bora Gurson well in all his future endeavors.