Our outstanding record, including A+ rating with the Better Business Bureau, speaks for itself. Customer Chad Martini emailed that this was his first car transport and we responded as always that we cannot guarantee either pickup or delivery dates, even though 90 percent ship inside of one week. Mr. Martini understood, however, that his heavy 1952 Buick Riviera going from central Ohio to San Tan Valley, Arizona was unlikely to ship that quick. We wish Chad Martini lots of luck in all his future endeavors.