Review Report Review
EASY AND AFFORDABLE

Randy Submitted this review about Direct Express Auto Transport
Review made Live: 3/17/2011 10:03:00 AM
Direct Express Auto Transport delivered exceptional service at a low price with relative ease. I would recommend this service and will use it again in the future.

My experience:
Found their website on line. Friendly operators answered my questions, and it only took a few minutes. I paid an initial $100 deposit with credit card over the phone and the balance upon delivery to the driver in cash.

The driver arranged a pick up and drop off time directly with me, separately. Once he arrived at the destination, delivery took less than 20 minutes. His truck was fully hydraulic and allowed him easy off-load with no damage to the car. The driver was a quality guy and took car of my car. It was delivered without a scratch, though it was dirty from the trip.

Two factors to consider with this service are:
1. The lack of storage at destination requires only point to point delivery. Due to my travel plans, I had to have a friend release the car at origin while I accepted it at destination.
2. Scheduling. You identify a window of time for pick-up and based on the driver schedules, Direct Express will lock down a pick-up date. Other services I have used in the past have let me pick a date for local pick-up and stored locally until a driver could be scheduled, with the same flexibility on the back side. Direct Express' method just requires a little planning, but is probably cheaper and certainly more personal as a result b/c the driver meets you and accepts payment which also ensures quality and ownership. Once again, I didn't have any problems with this service and will definitely use them again.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
South Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
99787
Quote or Order Cost:
$900

Car Condition
  • Vehicle was dirty