Company Response Review Report Review
Direct Auto Transport

Babida Submitted this review about Direct Express Auto Transport
Review made Live: 1/3/2011 11:31:00 AM
I was told that my car would be picked up within 7 days and was never warned that the time period given might be longer due to the holiday season. Over 2 weeks has gone by and my car has still not been picked up. Once my car is finally picked up, who knows how long it will take for them to deliver it. I was not given an estimated time as to when they will finally be able to pick up my car. I would not recommend this service to anyone.
Shipment Details
Origin State:
Indiana
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$650
Quote or Order Cost:
$650

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 1/3/2011 12:06:00 PM
Our outstanding record, including A+ rating with the Better Business Bureau, speaks for itself. Customer Venetia Babida understood fully when she called to change her ship date to December 19th that Christmas and New Years would likely slow her delivery from Purdue to San Antonio. Only now is everybody getting back to work. We wish Venetia lots of luck in all her future endeavors.