Great Experience!

Jeanne Gambill Submitted this review about Direct Express Auto Transport
Review made Live: 11/11/2010 9:16:00 PM
I arranged a car transport for my brother who lives in Ohio to have his 1966 el Camino transported to his new home in Florida. This was a little scary going in to, not knowing anyone that could recommend a transport company. After researching, I settled on Direct Express. They had excellent reviews on Transport Reviews. Other companies also had excellent reviews on Transport Reviews, but after double checking BBB, I saw that other companies had bad BBB reviews. Direct Express also had excellent scores with BBB, so I chose them. The pick up was within a week and was excellent. My brothers car does not run so it had to be pushed out into the street to load on the truck. The driver and assistant handled this with extreme care. This was on a Thursday and they told my brother that the car would probably arrive in Florida on Sunday but we were pleasantly surprised when they called us on Saturday morning that they would deliver that day. The only unfortunate part of the entire experience was that the driver ended up being about 2 hours late due to a bad accident on I-75 that caused traffic to back up and stop for 2 hours. He was very apologetic about this, but it was beyond his control, so we had no problem with it. When they arrived with the car, again it had to be pushed up the driveway to be parked and again they did a wonderful job. I can't praise the driver or the company enough for the perfect transport of this classic car!