from Direct Express Auto Transport
Submitted this response.
Response Date: 10/7/2010 10:27:00 AM
Our outstanding record speaks for itself. Apparently Mr. Savas has conducted all of his communication with the driver and not us. Our records show that we assigned a driver in a timely fashion and that is the last we heard of it. That said, we never guarantee pickup or delivery times because too many things can go awry.
We wish Charlie lots of luck in all his future endeavors.