Review Report Review
It went better then I expected.

James Dougherty Submitted this review about Direct Express Auto Transport
Review made Live: 10/6/2009 6:23:00 PM
I bought a car of eBay and needed it shipped to my house. A quick google search brought me to transportviews.com.

From the first time I called, till the time I picked up my car, this was a good experience.

The girls who I talked to at transportviews.com were pleasant and knowledgeable. They answered all my questions and made sure that I understood the process and quoted me a price. The $675 price was less then I thought and came in below other carriers. I had to pay $150 up front and the rest would be to the carrier. I made sure they had everyone's contact information and was ready to go.

I had never transported a car before so this hand holding was perfect.

By the end of that day I had received an email letting me know that they had found a carrier for me. At this point the carrier would be contacting the pick up person. In a short period of time eveyone was contacted, the pick up time was set and we were ready to go. They were going to pick up that Friday.

Friday morning I received an email from the person that I purchased the car from, letting me know that it had been picked up. She let me know they process went well. Friday night I got a call from the carrier letting me know their progress. The goal was to get the care to me Saturday night or Sunday during the day.

I had plans on Saturday and wanted to make sure that I was around if they were going to drop off the car on Saturday. So I called and they let me know that they needed to wait for a pick up and wouldn't be on the road until noon. This worked out well for me, Sunday was a better day.

Sunday morning came and I received a call around 11:00 am. He was on the way and be there soon. It would be hard for him to get into my driveway so we decided on a convenient drop off point. I walked up to the drop off point and they had already taken the car off the truck.

If you are looking to transport a car, these are the people that you need to contact.
Shipment Details
Origin State:
Michigan
Pickup:
Early
Destination State:
Maine
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
69187
Quote or Order Cost:
$675