Review Report Review
Excellent Service

Gary Mason Submitted this review about Direct Express Auto Transport
Review made Live: 7/8/2009 6:57:00 PM
I found the car I wanted thru E-Bay. It is a 1965 Dodge Dart. The down side was that the car was in Alabama and I am in Ohio and I wondered how in the heck I was going to get it home. Besides taking time off from work, which I couldn't afford, there would be hotel stays, plus food, etc. It wasn't going to be cheap getting it to Ohio. My wife and I thought of U-Haul and other forms of transportation and then I went on-line looking for auto carriers and got estimates for transport from state to state. I couldn't believe the price came in at $400 because alot of the other carriers were so much higher. I called the 800 number and got an actual person (which in itself is an amazing fact). I found out that there was no hidden fees and they told me what the total amount was, which was exactly what the internet quoted me! There was a deposit that I had to pay at that time with the remainder being paid on delivery. You talk about excellent service. Besides getting someone right away on the phone, your company worked with me when I had to change the date of pick-up. The guys transporting the vehicle were wonderful, trustworthy auto transporters. They contacted me when they picked the vehicle up and when they were an hour or so away from my home. I knew their destination all the way because of the tracking number. My car arrived in the same condition as to what I knew it was supposed to be. Even after I got my vehicle, your company called to make sure that everything was fine and that the vehicle arrived in good condtion. You have a great company that you should be proud of. Thank You very much for excellent service.
Shipment Details
Origin State:
Alabama
Pickup:
On Time
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
59095
Quote or Order Cost:
$400