Company Response Review Report Review
Unprofessional driver

Juan Submitted this review about Direct Express Auto Transport
Review made Live: 6/11/2020 9:53:00 AM
He arrived 1 day late the to pick up. When he arrived he was rude and rushing me about everything The delivery was a nightmare. He called Like 10 times he moved from the spot he said he was. It was just unpleasant dealing with you guys
Shipment Details
Origin:
Plano, Texas 75093
Pickup:
Late
Destination:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Don’t remember
Quote or Order Cost:
$795

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 6/11/2020 6:55:00 PM
We are sorry customer Juan is dissatisfied with the experience. While he did receive his vehicle very fast from Texas to California, there is no excuse for rude or inconsiderate behavior. We will speak to the carrier about it. We wish Juan well in beautiful La Jolla, California.