from Direct Express Auto Transport
Submitted this response.
Response Date: 8/3/2018 8:21:00 PM
We are sorry customer Derrick Rayford is dissatisfied. He shouldn't be. Not at all. In fact this was spectacular service! Most customers in Louisiana, especially in Denham Springs near Baton Rouge, are accustomed to long wait periods to receive their vehicles. It has to do with a low volume of vehicles in and out. Only two days late from New Jersey to Louisiana? My oh my, that is exceptional. Damn we're good! Be well Mr. Rayford.