I originally placed an order with another company with high ratings. There was substantial delay getting a driver assigned notwithstanding about 5 days advance notice of the pickup date. I then contacted DirectExpress Auto and spoke to Kelly. She discovered that the company I placed the order with was offering a lower than normal price to drivers. I cancelled the order and less than five minutes later I received an email from her telling me a driver had been assigned and would pick up my car on the date requested, which it was. It was estimated my car would be delivered on Tuesday but it didn't arrive until Thursday evening. This was the only disappointment, but not a big deal.
Shipment Details
Origin:
Sylmar, California
Pickup:
On Time
Destination:
Frisco, Texas 75034
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
175522
Quote or Order Cost:
$700
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