Great Service!

M Newman Submitted this review about Direct Express Auto Transport
Review made Live: 11/26/2008 1:51:00 PM
We looked and looked for a new vehicle, and then one we fell in love with was in another state. After going through the process of buying the vehicle over the phone and internet, we had to figure out how to cost-effectively get the vehicle to us. I searched for automovers on the internet, having no idea who or what to use. When I came across your company, I went to the site and read a good deal of the reviews. Everyone was so pleased with your service, that even though some other moving companies wanted to persuade me differently, I decided to give you a try. I called on a Thursday to set it up, said Friday would be the first day available for pickup, assuming it would be sometime the next week when it would actually take place. That Friday, I left to go out of town for the weekend. A few hours into my trip, I got a call that they would be picking up my car that day! I bet the car lot had to race to have it ready. Not more than an hour after that, I got a call saying they would deliver it Saturday night, the very next day. Who knew you could move a car that fast! I had to set up an alternate contact person for delivery, and was hoping to be able to change the dropoff location to make it easier on them. When I called, the customer service agent was very kind and helpful and said there would be no problem with switching the drop off site or the contact person. I had great service, the car got home before me, was in perfect condition, and all at a very reasonable price, only $725. There would have been no way we could have flown over and driven it home ourselves for that price. I will definitely use your services again if the need should arise, and will recommend you to anyone else needing auto moving services. Thanks for making this first experience so smooth!