Dishonest

Kevin Submitted this review about Direct Express Auto Transport
Review made Live: 5/5/2008 8:44:00 PM
I called the company before placing my order and was told that pick-up would be within 2-3 days. Well. ten days later I called to see what was going on . I was told that they had no idea when my vehicle would even be picke-up. These people are terrible to go through, save yourself some trouble and go somewhere else.

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 2/18/2009 3:59:00 PM
Customer Kevin of Mississippi booked his order all by himself online and nobody told him 2-3 days from Florida to a remote area of southern MS. It's important to be truthful, and Kevin has decided to cloud the facts. Anyone dealing with us know that both our website and our representatives do not make the promises Kevin alleges. Really ridiculous, and the visitor to this site should be able to read through this gentleman's false statements. It's hard to put together full loads quickly to Mississippi from ... anywhere. We wish Kevin well in his future endeavors.