Jeff was wonderful to deal with. He responded courteously and competently to all of my questions, answered our calls promptly, and checked in with us to make sure the carrier had contacted us and that the car was delivered. The carrier driver was pleasant to deal with. However, he called in the evening to say that the car would be delivered between 10 and 1 the next day (which was a couple days ahead of schedule). This did not give us much time to get the money order. And then he called at 1:00 to say it would be a couple of more hours which was inconvenient because we'd made plans based on the delivery time frame he'd given us the day before. However, the car was delivered in excellent shape, so over all we were very pleased with Cascade's service.
Company Response
Terry Williams from
Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 10/13/2009 6:18:00 PM
Jean It was a pleasure working with you and I hope we can do this again soon. Thanks again Jeff
