Company Response Review Report Review
Order: 6305607 / Skylar Millen

Peter Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 7/5/2011 5:05:00 PM
Whole business is a scam. Your quote means nothing. They quote you low to get you to sign up. Then as it gets closer to your departure date they will tell you to add money and money until finally a trucker picks up your bid. My suggestion is to find a family member or friend to drive your car. Again note that my original quote was $1,100 and it took over $1,500 to get my vehicle shipped and that was a week late. Cascade does at least get 1 star because they took no money up front. Whatever you do - do not put down any deposit money.
Shipment Details
Origin State:
Tennessee
Pickup:
Late
Destination State:
Oregon
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1100
Quote or Order Cost:
$1500

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 7/7/2011 6:27:00 PM
Thanks for taking the time to leave a review Peter. It's unfortunate that you feel our quote whole business is a scam. I'm sure you'll note that the original authorization for deposit was $55 dollars more than what we actually charged when the vehicle was picked up. The raise in the amount offered to the driver was always an option to you which you chose to do in order to hit an amount that carriers would take your vehicle for, money is never added without customer approval. You always had the option to cancel with no charge or leave the car at the original estimated price. Glad we could get things moved for you and apologize for giving you the illusion that one of the highest ranked brokerages in the country on Transport Reviews is a scam.