My car was delivered on time and without any damage which was wonderful. My issues were more with the having to drop off the car and wait for the driver to arrive and having to then uber to a lot to get the car, pay the cost of that, and then drive back to where it was supposed to be delivered. That being said, Carol the woman I worked with provided wonderful customer service, answered all my questions, was attentive, and followed up with me after the delivery to make sure everything went smoothly. I appreciate her hard work and think she is an asset to the company.
Company Response
Linda Ross from
BWT Group LLC DBA MoveWheels.com Submitted this response.
Response Date: 8/29/2018 9:40:00 AM
Our qualified managers always try to make the customer satisfied. Thank you for your feedback!
