Company Response Review Report Review
DO NOT USE!!

A Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 4/24/2018 7:40:00 PM
Do not use this company. Called me and told me that they had a vehicle transport for me leaving within 24 hours. Told me to wait by the phone and I had to provide my credit card. They never called and when I reached out nobody would answer my calls. Mark continually dodged my calls and emails. Finally they told me the transport left without my call. I lost out on a $200 deposit. I moved to another company and my car was picked up in hours. DO NOT USE THIS COMPANY!!!!
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
n/a
Quote or Order Cost:
$1200

Company Response
Linda Ross from BWT Group LLC DBA MoveWheels.com Submitted this response.
Response Date: 5/3/2018 10:11:00 AM
All agents should be deemed friendly and helpful, we are sorry if you felt this was not done for you. A full audit will be conducted to identify any discrepancies to our customer service policies.