I am writing this review on behalf of my parents who are in their 80s. I think this company took advantage of that fact. We had made arrangements a few weeks prior to our move and had an agreement to transport our car for $550. We were relocating and needed to move by the end of the month. The car was supposed to be picked up on a Tuesday. 3 days before, we get a call from Valerie stating that the driver backed out and they are looking for another driver. We had many phone calls back and forth over the next few days, during one of these calls Valerie stated they usually don't transport to the part of Florida we wanted our car to go, although she couldn't explain why they chose to transport our car to begin with. On Wednesday,( the day after our car was originally supposed to be picked up), Valerie calls to tell us they found a new driver but the price would be $950. No amount of argument would budge their new price. They would take no responsibility for their mistakes. After looking online and making phone calls, not one other company quoted as high as that. We went with a different company.
Shipment Details
Origin State:
Connecticut
Pickup:
Never
Destination State:
Florida
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
$550
Quote or Order Cost:
$950
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