Contract Signed - Never Picked up - Never pickup your calls

Midhula Submitted this review about BWT Group LLC DBA MoveWheels.com
Review made Live: 4/3/2017 9:48:00 AM
DO NOT DO BUSINESS WITH THIS COMPANY, THEY ARE FRAUDULENT!

They never informed me that they were not coming to pickup my car. I had calling them for 20 time on the pickup day, they just kept me hold forever

Company Response
Linda Ross from BWT Group LLC DBA MoveWheels.com Submitted this response.
Response Date: 4/10/2017 7:21:00 PM
Hello Mr. Thota We apologise for the inconvenience. The only Driver available in your area was the one who can pick up your car on Tuesday. We informed you about it over the phone several times. Since you refuse to accept this option and keep demanding pick up the day earlier we cancelled your shipment with no cancellation fees. Just want to inform you that we work 9 am to 5 pm eastern time, so after 5 there is nobody to accept your call, so they go to voicemail.