Tammy: Tammy at (888) 802-8250 Ext. 2232 or Email tammy@autostartransport.com We do appreciate when our customers provide us feedback that helps us grow stonger as a company, however it helps if all the facts are represented. We had let Kareem know that tracking is online and defintely not via GPS. We have tracking requests on our website, and a full time staff waiting for your request. Regarding the delivery I do apologise this was early, our driver had assured us the delivery would be after 3:00pm to the shop or the following day. However on a more positive note, seeing as your car broke down before pick up, on the day of the pick up and we still managed to get this picked up without an inop fee - normally 150-200 extra - I would say this is great service that we still managed to do it at the same price as if the car were running. For great service at great price, please call Tammy at (888) 802-8250 Ext. 2232 or Email tammy@autostartransport.com