Company Response Review Report Review
great service

Brad Eisman Submitted this review about AutoStar Transport Express
Review made Live: 11/7/2012 4:47:00 PM
Sam and Drew went above and beyond the call of duty to arrange transportation for my vehicle. I had previously contracted w/ a company (1 shot express). 1 Shot quoted me very low rate and Sam told me that he'd monitor the dispatch board to see if any body would pick my car up. When I realized that 1 shot was not going to execute and I was sick of dealing w/ them, Sam was very proactive and made a big effort to call trucking companies himself to arrange the transport of my car. These guys are very professional, honest and hard working. I'd highly recommend them and would use them again.
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
370421-FK
Quote or Order Cost:
$1650

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 11/8/2012 3:56:00 PM
Sam: sam.mckenna@autostartransport.com, 888 802 8250 ext 2221 Drew: drew.robinson@autostartransport.com, 888 802 8250 ext 2240 Hi Brad, thank you very much for your kind review. Myself and Drew were more than happy to oversee your process with the other broker you had contracted with and confirm you a faster pick up. It goes to show, if you do find that you have been left high and dry it does not mean we cannot go ahead and speak to some drivers to keep your options open. For the same stellar service please contact myself or Drew at sam.mckenna@autostartransport.com or drew.robinson@autostartransport.com. Our direct lines are 888 802 8250 ext 2221 for Sam or ext 2240 for Drew!