Company Response Review Report Review
Good Job by Tranportation Co.

DBailey Submitted this review about AutoStar Transport Express
Review made Live: 10/5/2012 6:04:00 PM
There were some issues with the contract and confusion between what I was told and what actually happened. Recommend detailed review of contract take place before providing car or other vehicle to transportation company. Also, at the delivery location, driver asked to final payment. The contract stated so but company suggested paying through them. Again, a bit confusing.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Kentucky
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
342901-UR
Quote or Order Cost:
$791

Car Condition
  • Vehicle was dirty
Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 10/8/2012 10:51:00 AM
George Prestera 888-802-8250 ext 2238 george.prestera@autostartransport.com Thanks for the nice review Desta. I was so happy we were able to pick up your vehicle exactly when you wanted it to be picked up. We delivered exactly at the time we told you at the agreed price. If you or anyone else would like a vehicle transported please give me a call or send me an email