Company Response Review Report Review
Excellent Service

Dee J. Submitted this review about AutoStar Transport Express
Review made Live: 7/15/2011 5:10:00 PM
AutoStar Transport and Logistics was heaven-sent. I was stressed out when very close to my moving date, one of their competitors still hadn't found me a shipping company. Mr. Ortiz politely explained that it was in my best interest to look at the ratings received about the company with regard to promptness and service. To my surprise, the low quote I obtained from the competitor would have come with a huge price because many of the comments made were derogatory. Mr. Ortiz not only gave me a proper estimate, but he worked with my employer to make payment more feasible for me. My car was safely transported to its destination in a prompt and professional manner. I highly recommend this service.
Shipment Details
Origin State:
Alabama
Pickup:
On Time
Destination State:
Iowa
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
190893-SZ
Quote or Order Cost:
$879

Company Response
Mike Cannon from AutoStar Transport Express Submitted this response.
Response Date: 7/15/2011 5:40:00 PM
Hi Dee! I really, really, really, appreciate the opportunity you gave us. What you were going through happens way to many times and all we really can do is alert and inform. I am glad we were able to spot this on time and make sure no harm was done. I am very happy things went nicely and hope we helped reestablish some the faith in this industry. Count on us any time. Thanks again for the feedback! Jose @ 888-802-8250 x 2229 – jose.luna@autostartransport.com.