from American Auto Shipping
Submitted this response.
Response Date: 1/15/2022 8:19:00 PM
James is not being truthful. He placed his order on 1-11 and paid a $179 down payment on a $429 shipment. The very next day we dispatched it to the carrier. As soon as we sent the dispatch notice with the carrier information and schedule, James called to cancel stating he had hired two companies to do the same job and he had already shipped. All car shipping companies on this site have the same policy. Once the vehicle is dispatched to the carrier, the down payment is no longer refundable. We are not happy James tried to get us to work for free, however we are happy he had his car shipped safely.