Company Response Review Report Review
Great Coordination and pricing policy, not so great driver

Doug Submitted this review about AmeriFreight Car Shipping
Review made Live: 11/4/2010 11:31:00 AM
Coordination with Amerifreight folks was excellent...good pricing, fair application of policies, good communication and very courteous. They are busy. If you have to leave a msg, they normally takes a couple hours, ocassionally half day.

Driver english skills make communication difficult. Driver scheduled pick in middle of LA rush hour...arrive 2.5 hours late...missed my flight...extra $125 hotel expense. Arrived in 5 days...was supposed to be 3. Came at 10:30 pm. But took care of car and it arrived fine.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Oregon
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
921000402-KD
Quote or Order Cost:
$645

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 11/8/2010 2:08:00 PM
To contact anyone from our sales team direct, please call 678-369-4162 and 678-369-0942. We are pleased to hear that another customer was happy with our services. Our sales staff receive salaries only. NO COMMISSIONS. These reviews affect their personal performance appraisals. That is why they will spend time and effort with EVERY customer until he/she is totally satisfied and taken care of. We are with you end to end.