Company Response Review Report Review
Car transport

Amy Nguyen Submitted this review about AmeriFreight Car Shipping
Review made Live: 10/26/2010 1:56:00 PM
I received a quote for $825, which was alot better then some Company I checked out. Then I check the Company rating which was good. Went ahead with the order, two day later got a phone call from the company. ( We have a auto transporter who's in the area. They can pick it up with an additional $70. I felt like you were pressure in paying more then the quote. i declined it..) 6 days went by, so the Manager of the Company call me, stated that she found a transporter who will take my car. Which they will end up paying them an additional $80, which they will up paying for it cause they were over there 6 days turnaround. The Auto transport ending charging me an extra $100 because i had two kids car seat and some clothes. Which probably weight less then 50lbs.
Shipment Details
Origin State:
Indiana
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
921000370-ZG
Quote or Order Cost:
$925

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 10/26/2010 2:22:00 PM
We are always disappointed when a customer is not fully satisfied with our services. When shipping at our Economy rate, carriers may provide counteroffers. Customers have the option to pass or accept the offer. Economy rate is designed for those who want to ship at the lowest rate and have flexible time for pickup and delivery. (Note: The counteroffers are typically significantly less than shipping at our Priority rate). Carriers are not licensed to carry items in the vehicle. If you are wanting to ship items in the vehicle, please be sure to notify us so we can clear it with a carrier and ensure no additional charge before they pickup your vehicle.