Customer Satisfaction Review

lauren Submitted this review about AmeriFreight Car Shipping
Review made Live: 10/4/2010 1:59:00 PM
I had an overall great experience with AmeriFreight, especially for having my car shipped across the country. I had heard awful things about various companies who overcharged and were never on time, and was not looking forward to the process of getting my car out to Virginia from California.
After sending in my request to AmeriFreight, I immediately received a quote via email and was able to start the process of having my car picked up, did I mention it was the most affordable quote I had found. I believe it was about four days after I received my quote that my car was picked up in California. While the car was in the process of delivery I received a phone call from the company letting my know to expect my car within a two day time frame. This was great, to be informed on approximately when the car would arrive, but also great because my car arrived much earlier than expected! My car was picked up in CA on a Tuesday and arrived the following Wednesday. The only unfortunate part of the delivery process was that I had to be dropped off elsewhere, not my home, to pick up the car. It was kind of out of my way but apparently the large truck couldn't fit on the small streets in VA, also its hardly a complaint considering my car got here so early.
I would recommend anyone to use this company-it was fast, and affordable with great customer service follow ups.

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 10/4/2010 5:09:00 PM
We are pleased to hear that another customer was happy with our services. Our sales staff receive salaries only. NO COMMISSIONS. These reviews affect their personal performance appraisals. That is why they will spend time and effort with EVERY customer until he/she is totally satisfied and taken care of. We are with you end to end. To contact anyone from our sales team direct, please call 678 369 4126 or 678 608 2762.