Company Response Review Report Review
Bad Carrier- NL Auto Transport LLC (prev. N and L Transport Corp.).

Raj Submitted this review about AmeriFreight Car Shipping
Review made Live: 8/3/2010 4:34:00 PM
My sales person was Aaron and he was pretty good and had answers to all my questions. I recieved my car but it has a big dent on the front and also the suspension is roughed up, the battery has moved, the brakes are no longer smooth. The carrier was really bad. I dont think he cared about the vehicles, because when I asked the driver the reason for the damage on my vehicle. He was pretty cool and said there were big bumps on the way, as if it was none of his problems to deliver the car without any damage. Amerifreight has been cooperative in terms of helping me file a claim for my damages but will only be happy if my issue is resolved.
Amerifrieight had assigned NL Auto Transport LLC (prev. N and L Transport Corp.) as a carrier for me and I would definety not recomend using NL Auto Transport LLC (prev. N and L Transport Corp.) as a carrier .
Shipment Details
Origin State:
Mississippi
Pickup:
On Time
Destination State:
New Jersey
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
920700436-QX
Quote or Order Cost:
$1020

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 8/13/2010 3:08:00 PM
AmeriFreight's goal is to offer excellent service from our staff as well as from our Preferred Carriers. If any carrier fails to offer excellent service, they go through review and are reconsidered for Preferred Carrier status. Carriers are given set expectation; we are sorry for the dealings this customer had with the carrier. For any order, if there is ever damage, all of our carriers are fully insured and our staff will work with you to submit a claim and recieve compensation. This order was handled by our Shipping Agent, Aaron- direct line: 678-369-4079.