The policies of the company makes it very easy to see why they are #1. I, however, fell into the cracks. A miscommunication from the beginning caused my vehicle to not be ready for pickup four or five days after they had my deposit and cost me a week in getting my vehicle. I did notice a substansial upgrade in customer service once Amy got into the picture. I felt very comfortable with her and things happened once it got into her hands. I ended up having to pay more after our original agreement to get a transporter to take my van. I wish I was told what to expect up front. If I ever have the need for a transport company, I will talk to Amerifreight first asking for Amy the managing director. I am sure that this was a glitch. Thank You.
Shipment Details
Origin State:
Louisiana
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
920301869-OF
Quote or Order Cost:
$995
Company Response AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 4/28/2010 10:36:00 AM
This person's order was handled by our Shipping Agent, Jonathan- direct line 678-369-4162.
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