Company Response Review Report Review
Just Fine Experience

Nikita Submitted this review about AmeriFreight Car Shipping
Review made Live: 10/20/2023 4:05:00 PM
My car got to me safely. However, the process is confusing, the quote given is not what you actually end up paying, there were delays when picking up and dropping my car off that I had to deal with while trying to move myself, my family, and all of our belongings across country. Amerifreight is fine in terms of companies to ship with. However, the entire car shipping industry feels scammy, confusing, and not efficient.
Shipment Details
Origin State:
Indiana
Pickup:
Late
Destination State:
New Mexico
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
13005622
Quote or Order Cost:
$1400

Car Condition
  • Vehicle was dirty
Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 10/23/2023 5:43:00 PM
Thank you for sharing your experience with AmeriFreight. We appreciate your honest feedback and apologize for any confusion or inconvenience you experienced during the process. Your input is valuable as it helps us identify areas for improvement within the car shipping industry. We're committed to consistently enhancing the transparency and efficiency of our services. We understand the challenges of relocating, and we're here to make the car shipping aspect as stress-free as possible. If you decide to ship with us again, we'll do our best to provide a smoother experience.