Delays & Poor Communication

Will H. Submitted this review about AmeriFreight Car Shipping
Review made Live: 2/4/2021 7:26:00 PM
My car arrived and only had one very minor issue in terms of damage, however everything along the way went wrong: 1. I was quoted $950-1450. It ultimately cost over the max range and was ~$1550. 2. The pick up driver went to the wrong state so was delayed on pickup. 3. The delivery was slow and delayed by about 2 weeks relative to the max date they gave me in the range. 4. I received almost no updates on timing throughout the delivery or the delay period. 5. I had to manage almost all of the negotiating, and timing of delivery, including negotiating my own discount despite AmeriFreight saying they would help me out with this. 6. I submitted an insurance claim for the damage to the driving company (Viva Express) and they won't get back to me. I will be using a different company next time.