The customer shipped at the Economy Rate. This is our standby rate. It is ideal for customers who are looking for the cheapest rate to ship and have flexibility with the pickup window. If we locate a carrier going the route needed, but the carrier is requesting additional money, we will notify the customer of this shipping option. The customer always has the option to decline the offer. We contact the customer as soon as we have a carrier available and we are always available by phone, email, & live chat to give status updates.