Company Response Review Report Review
32 Days, 4 Grand (+ 2k4 Rental Car)Later

Wayne Meinsen Submitted this review about AmeriFreight Car Shipping
Review made Live: 10/6/2015 11:27:00 AM
Our Amerifreight shipping agent failed to return numerous calls left unanswered on his voicemail - which was a reason given for using a broker. Time passed and we acquired a rental car - which we ended up having for a month! When our frustration mounted, we finally reached George who listened & sent a message to "dispatch." Here, an active & competent lady arranged pick up & delivery of our vehicles with one caveat - an additional fee of about $800 - nearly enough to ship another car. We felt like we'd become victims of a bait & switch plot. The best news is that the drivers were friendly, polite & skilled. Not a scratch was found. If you need to ship a car we highly recommend you call Shiela @ 909-346-7887 & skip the broker!
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
North Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1501517690
Quote or Order Cost:
$3750

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 10/7/2015 3:25:00 PM
We apologize for any inconveniences this customer encountered with their vehicle shipment. The customer service agent assigned to this order no longer works with our company. We take negative reviews very seriously and always strive to make customer communication a priority.