This was my first time shipping a vehicle so I had a lot of questions about how the process worked. The first day I called to set up my shipment my AmeriFreight representative seemed slightly annoyed by my questions like I was wasting his time. Maybe he was having a bad day that day, because every other interaction I had with him after that was pleasant. He was also very knowledgeable and honest. However, that first phone call almost caused me to book with another broker, but didn't because I trusted their great reviews.
When my carrier was booked it was late in the day and I was given the wrong contact number. By the time I realized this AmeriFreight was closed and this caused my vehicle to be picked up one day later than the carrier requested. Luckily he stayed in the area and still picked up the vehicle the next day. The car was delivered from Georgia to Arizona in only 3 days, but again a day later than planned due to the late pick up.
Although my experience with AmeriFreight was not flawless, the overall experience was very good and they made the process easy. My vehicle was picked up only 4 days after the first available date and at a reasonable cost ($100 over quoted, but within my authorized allowance); and I won't hesitate use AmeriFreight again in a few weeks to ship another vehicle.
Company Response
AmeriFreight from
AmeriFreight Car Shipping Submitted this response.
Response Date: 7/17/2014 4:49:00 AM
Call Graham 678-369-4122 A+ BBB accredited (Google us: top rated discount car shipping)
