I was nervous and hesitant about calling a third Auto Transporter; but so damn glad I did. The first was just crazy and had a contact number that was in Mexico!! Then the second one I called decided he was going to charge me the $300.00 deposit, and do so without a signed contract. To make matters worse, there were unreturned calls and emails before any paper was signed. I looked at where they were located, and it was Boca Raton. To ensure that Brad got my message, I sent an email which highlighted the fact nothing was signed, and whether he understood it or not any request was cancelled. Yet, later that week I get a call from a truck driver saying he was ready to pick up my car! I let him know that I did not contract with them; and there was no car to be picked up. Then I hung up and called Brad again, and of course got his voice mail again; and no returned call!!! That organization and Brad have since been forwarded to the Better Business Bureau.
Then I decided to call Amerifreight and that was like calling heaven!! Immediately, I knew I was in good hands when I was speaking with Jorge. He was as honest as can be, let me know what all the charges would be and made himself available anytime. He was extremely prompt in getting back to me whether it was day or night. If any issues arose, I was put at ease and he would handle it.
When it came time for the truck to pick up the car, I knew I had selected the right carrier. I assumed that it would be an open truck; but was pleased to see an enclosed truck. My Honda was going to be entrusted to a truck that also had a BMW, Mercedes, Pantara, and a Classic auto. As I was standing there watching my car be put on the truck, my cell phone rang and it was Jorge from Amerifreight just making sure all was going well.
The car arrived in excellent shape and I could not have been more pleased and would only recommend Amerifreight and no one else!!!!
EXTREMELY PLEASED!!!!!!!
THANK YOU JORGE!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
940040441-GD
Quote or Order Cost:
$1195
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