I originally contacted AmeriFreight on April 2, 2013 in order to set up a quote to have the car shipped. I established the qoute with Jorge Cruz. I tried calling back later that day and the following day to reach Jorge, but was unable to reach him and he never returned my call. I later found out he went on vacation. After numerous calls and a bit of frustration I was finally connected with Bob Turner who was very helpful in getting my shipment processed. From then on it was smooth sailing and the carrier was proffesional and courteous. I have used AmeriFreight before and would use them again.