Company Response Review Report Review
Operation: Transport Transportation- Mission Complete!

Elizabeth Submitted this review about AmeriFreight Car Shipping
Review made Live: 5/3/2012 12:05:00 AM
My husband is in the Navy and stationed in Norfolk, VA while I live in Reno, NV. Last March, his entire command was required to pack up and head overseas to Bahrain. Because there were well over 200 people leaving on this det, the Navy told them that would not be permitted to leave their vehicles on base. My husband had less than three weeks to figure everything out- including where to store his car while he was overseas for the next year. After much thought, we decided to send his car to Reno, NV where I live and we plan to live when he is done with his enlistment. Having never used a car transport service before, I began to look into my options. I found Amerifreight listed on Transport Reviews and after reading a few of their reviews, I thought I'd give them a try. Right from the start, the staff at Amerifreight was both knowledgeable and friendly. They were even willing to sit in on a conference call between my husband and I as the three of us discussed the details of the transport. While it did take longer than originally intended for Amerifreight to find a carrier, our representative was very courteous and kept us up to date by calling every three days or so to let us know what was going on. The only reasons why I am giving a 4 star rating are as follows: in order to find a carrier to agree to transport our car, we had to raise our quote from $1000 to $1400 (with the added payment fee to Amerifreight, this came out to just under $1700 overall) and for the fact that it took an additional two weeks from what we were originally estimated to find someone willing to pick up the car. Once everything was finally straightened out, everything else ran smoothly and we were able to get the car to Reno safely in one piece.
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Nevada
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
921226268-NU
Quote or Order Cost:
$1700

Company Response
AmeriFreight from AmeriFreight Car Shipping Submitted this response.
Response Date: 5/3/2012 12:19:00 AM
#1 Google -BBB Best Car Shipping- Best Rates, Best Service, Best Protection (Graham 678-369-4122)