I had a terrible experience with AmeriFreight and their so-called “AFTA Protection Plan.”
After paying a $393 broker fee, AmeriFreight completely disappeared. They never contacted me once after bookin [More]
AmeriFreight Car Shipping - We’re sorry to hear about your frustration and appreciate your feedback. While the AFTA Plan is an optional third-party service, we remained involved throughout your claim and escalated the matter dir...
Terrible company. Similar story as others, price more than doubled the day before. The driver took the car out of my driveway (keys were in it) without even knocking on my door to let me know. No p [More]
AmeriFreight Car Shipping - We take feedback like this seriously, but we do not have a record of an order in our system that matches the details you’ve shared. If you believe you are an AmeriFreight customer, we encourage you to...
Absolutely outstanding service from Henry Herrera at AmeriFreight!
From start to finish, Henry delivered a level of service that went well above and beyond expectations. He was incredibly professiona [More]
Gave original quote of $699. Then called back the next day said they found a carrier for $995. When I asked about the carrier’s history and told them I would think about it. The guy told me “I will pu [More]
AmeriFreight Car Shipping - We’re sorry to hear your interaction didn’t reflect the level of service we strive for. Our team is here to provide support and answer questions, not to pressure decisions, and we’re sorry if you didn...
I was able to have my car transported but the customer service was very bad. I was told very little information about the process, my emails were almost always ignored unless I called. Even then rarel [More]
AmeriFreight Car Shipping - Thank you for your feedback. We’re glad that your vehicle was successfully transported, though we're sorry to hear the communication didn’t meet your expectations. When bookings are placed far in adva...
We originally submitted an order 20771930 for two vehicles but somehow AmeriFreight messed up and only put one there when the driver is assigned. Michelle Blasingame then took over, who was very respo [More]
AmeriFreight Car Shipping - Thank you for sharing your feedback. We’re glad your vehicles were ultimately picked up together and delivered successfully, but we’d like to take a moment to clarify how our pricing and services work...
I have used 8-10 auto shipper the last few years and have NEVER had an issue with door to door service until this company. The driver refused to drop off my car at my door or closest street. Making ex [More]
Purchased a vehicle in New York and had it transported to California. Horrible experience! ETA was originally 2/14 changed to 2/16 then 2/17 finally was delivered 2/18. Various excuses given truck [More]
AmeriFreight Car Shipping - We’re sorry to hear that your experience didn’t meet your expectations. While we completely understand how frustrating delays can be, pickup and delivery dates are always estimated and not guaranteed ...
1917 truck in original condition - Midwest to East Coast
Christine Davis with AmeriFreight delivered the best shipping experience I’ve ever had.
Vehicle was not running and my request not to have it [More]
I gave the company plenty of time.Was quoted 980 but the final price was 1350 Missed my target date Poor communication with the agent Sy not returning my calls. Should have been able to get the job do [More]
AmeriFreight Car Shipping - We’re sorry to hear about your frustration and the challenges you experienced. Communication is incredibly important, and we regret that you felt your calls weren’t returned promptly—this is something...
We shipped our car from OH to ID on the drier week of January. First, Sy quoted us $1254, then within a week of pickup, he said it’s gonna be $1600. We had no option but to pay. Sy said we could pick [More]
AmeriFreight Car Shipping - Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. To clarify, all pick-up and delivery dates provided are estimates, as factors like weather...
My agent was SY he told me a price then over charged my card and told me for 2 weeks he was gonna refunded it then of ofcourse he never did. Then the driver held my car at his lot 4 days before I was [More]
AmeriFreight Car Shipping - Mr. Longstreet, We’re glad we had the opportunity to connect with you and resolve the issue directly. Ensuring customer satisfaction is our priority, and we appreciate your feedback as it helps us imp...
This was my second time using AmeriFreight to transport my car across the country (CA to VA). My first experience was decent, so I decided to use them again, hoping for a similar outcome. Unfortunatel [More]
AmeriFreight Car Shipping - Thank you for sharing your experience with us. We're truly sorry that it fell short of the level of service we strive to provide. We apologize for the communication lapses and the stress caused by th...
I did my research looking for car transport companies with higher ratings and good BBB scores. Amerifreight was very responsive to my request for a quote and sent me one right away. I had friendly e [More]
AmeriFreight Car Shipping - Thank you for sharing your experience. We apologize for any confusion regarding pricing. Our economy rate serves as an initial estimate, and the final cost can vary based on the offers we receive from...
Once r the contractor( Set up person contracts you for $250-300) by Credit card first one another provider made pickup date within 5 day window WITHOUT contacting me after I requested shorter 3 day w [More]
I have never shipped a car before and I know the experience can be daunting. I found Amerifreight while searching online and called them. I found them to be very reliable, quick. and transparent with [More]
I used Amerifreight services to ship a 2013 Avalanche from Maryland to Texas. My wife drives an Avalanche and when hers was destroyed in an accident (it saved her life), she only wanted another. When [More]
Easy to work with especially with contracts
Responsive to requests.
No difficulty in getting through via phone
Delivery was on time as promised
Rate was competitive
AmeriFreight Car Shipping - Call or text Michelle Wood at (678) 619-0493 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leav...
I can't tell you how happy I am with This company. From the time I called until we got the car it was a very easy process. We called on one day and got the car a dan and a half later. It had to be [More]
They were responsive, I placed an order, they found a carrier and set a date. The carrier did not pick up the car, they never contacted me. I reached out to them, they told me it was cancelled, they [More]
AmeriFreight Car Shipping - We apologize for the challenges you encountered during your recent experience with AmeriFreight, and we regret that we were unable to pair you with a new carrier. We want to assure you that your full ...
Awesome car delivery! Showed up on time, super smooth process. Car arrived looking fresh. Totally recommend for a hassle-free deal. Payment was also easy via zelle.
AmeriFreight Car Shipping - Call or text Gina Dodds at (678) 619-0493 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave u...
Mrs. Cameron,
her costumer service was awesome. U believe she did her best to find something that I would be comfortable paying to ship my car. Unfortunately we were unable to come to a deal.It was [More]
Hannah was easy to talk to, gave me a one thousand two hundred twenty-four dollar quote to move my car from MI to CA. Called with a carrier saying they wanted and extra three hundred and fifty dollars [More]
AmeriFreight Car Shipping - We regret any misunderstanding you experienced during the interaction with your customer service agent. At AmeriFreight, customer service is a top priority, and we strive to provide a personalized and...
It was a painless experience. All my questions were answered promptly by a live agent. Follow up was prompt. Received a driver almost immediately. Car was transported 1200 miles in 2 days. Driver k [More]
I had the best experience dealing with Mr.Harry transporting my car from cal.to georgia # 13730093
He was very proffessioal, warm in response, very detailed and consistant.He followed up with us till [More]
AmeriFreight Car Shipping - Call or text Harry Davis at (678) 619-0493 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave ...
