Do not use SGT to transport your vehicle! The only thing they do proficiently is take your money. My car was six hours late, ok things happen. When the driver arrived, he was only willing to wait f [More]
SGT Auto Transport - Thank you, Marie, for your feedback.
We are sorry to learn about your experience. However, it is essential to acknowledge that the provided time frames are estimates and not guarantees, as various ...
Company was supposed to pick up my car on the 21. They said 3 day window. They kept promising me it would be done and not to worry. 21 came. Nothing from them. 22 came. Contacted the. Again and th [More]
SGT Auto Transport - Thank you, Sandra, for sharing your feedback.
We regret to learn about the experience you encountered. Our company operates with estimated pickup dates and times, which are not guaranteed. During t...
I had my car transported from Florida to New York and it was done within the timeframe they said. This was the second time I had my car transported, but this was the first time I used this company. Th [More]
SGT Auto Transport - We're delighted to hear your positive experience with our services! We appreciate your trust in us for your upcoming return trip to Florida. Thank you for choosing our company.
From the booking, to the delivery of the car we had a great experience. The staff was very friendly and helpful and the driver was very professional and informed us as soon as the car arrived at the d [More]
SGT Auto Transport - We're delighted to hear about your excellent experience from booking to car delivery. Our friendly staff and professional driver are committed to providing seamless service. It's wonderful that the pr...
This company is not to be trusted. I contracted their services, and they promised the car would be picked up in 1-3 business days. It has been five days and nothing. They send an email and text saying [More]
SGT Auto Transport - Thank you for your comment, Miguel.
We are sorry to hear about your experience. Our company works with estimated pickup time frames, not guaranteed ones. We understand that time is valuable and we ...
SGT Auto Transport did a great job of delivering my car from Boston to LA. Good communication that led to a delivery one day ahead of schedule! Driver (Chris) was excellent! Highly recommend.
SGT Auto Transport - Thank you for choosing SGT Auto Transport! We're delighted to hear about your positive experience with us. Our team is committed to excellent communication and timely deliveries. We'll make sure to pa...
Review by pamela & edward starkson 8/10/2023 3:58 PM
about SGT Auto Transport
The drive showed up as scheduled for pick up. The car was delivered as promised in a timely manner. Professional and good service. Watched as the driver loaded and secured the car. Had no problems [More]
SGT Auto Transport - We're glad to hear that the scheduled pick-up and delivery went smoothly. Thank you for appreciating our professional service and attention to detail. Your satisfaction is important to us.
SGT failed in three respects.
Their website says, “reliable service”. I was repeatedly told they will pick up my vehicle between one -three business days from first date. My car was not picked up un [More]
SGT Auto Transport - Thank you, Steve, for taking the time to share your experience with us.
We regret to hear that we were unable to meet your expectations. Our company operates with estimated, rather than guaranteed,...
From scheduling to pickup to delivery, flawless service! Easy to setup and very reasonable price. Didn't have to wait for the local driver to pickup the car.
SGT Auto Transport - We're thrilled to hear your positive feedback! Providing a seamless experience from scheduling to delivery is our top priority. Thank you for choosing our service and for highlighting our efficient pi...
The transport and delivery of my vehicle was excellent. The car arrived quickly and the driver went above and beyond - kept in contact, was very considerate, and answered my questions. Excellent expe [More]
SGT Auto Transport - We're delighted to hear about your excellent experience with our transport and delivery service! Providing timely and considerate service is our priority. Thank you for choosing us for your vehicle tr...
We had a very good experience moving our vehicle with SGT they were very prompt with time and drop off was also right time . I would use the service again
SGT Auto Transport - We're delighted to hear about your positive experience moving your vehicle with us! Thank you for the feedback and we look forward to assisting you again ...
SGT was able to find a suitable freight company within 48 hours as promised and the carrier delivered ahead of schedule. SGT was easy to deal. The reps were all professional and able to walk me thro [More]
SGT Auto Transport - Thank you for your positive feedback! We're delighted that we could deliver on our promise and provide a satisfactory experience. Our team is always here to assist you every step of the way. Looking f...
Driver went out of his way to meet us at the time we wanted. And he fixed a loose fender in the bargain. SGT order interface wasn’t as transparent about portion of cost that went to them vs driver as [More]
SGT Auto Transport - Thank you for your feedback. We're glad to hear that the driver was accommodating and even fixed the loose fender. We apologize for any inconvenience caused by the lack of transparency in our order in...
What I was told was what happened. No surprises. Great customer service. A+ BBB rating! The only way to transport a vehicle! Very satisfied!
SGT Auto Transport - Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with us. Our top-notch customer service and A+ BBB rating are the cornerstones of our commitment to satis...
Door to door service, they were able to hold onto my car for me when I wasn’t able to pick up for a couple of days, overall great experience. Driver was very professional and my car arrived sooner tha [More]
SGT Auto Transport - We're glad you had a great experience with our door-to-door service! Our team is always ready to assist and ensure your satisfaction. Thank you for choosing us!
Excellent service. Picked up on a Saturday - the guy called several times with updates. Incredibly smooth and efficient and a great price. Would pick them again if needs arise. Blue sky was amazing fr [More]
SGT Auto Transport - Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our smooth and efficient service at a great price. Your satisfaction is our priority. We look forward to...
Just received my 2015 Ford Transit, available for pickup July 19th, picked up on the 20th.
It was Delivered 4 days later. This is the second time I've I've used SGT, 2 months ago my Mercedes was pic [More]
SGT Auto Transport - We're glad to hear that both vehicles were in perfect condition! Thank you for choosing us, and we look forward to serving you again in the future.
Company never delivered my car to the final address. They sent it to storage 2h away after trying to deliver it 4 days early (my time window was 7-9 days as I wouldn’t be there to receive the delivery [More]
SGT Auto Transport - Dear Sophia,
Thank you for sharing your experience.
First and foremost, we extend our sincerest apologies for the situation you encountered. At our company, customer satisfaction is of the utmos...
DO NOT CONTRACT WITH SGT UNTIL READING THIS!!!!
I contracted with SGT to ship my new Ioniq 5 from Colorado to Delaware. The car was picked up a day late but that was the least of the problems. The [More]
SGT Auto Transport - Thank you for sharing your feedback with us. We apologize for the unfortunate situation you experienced with the shipment of your vehicle. We understand your frustration and would like to provide some...
Consumer beware! My husband had contacted SGT Auto Transport a week ago to transport his vehicle from Iowa to California. A price was agreed upon and the vehicle was set to be picked-up between Mond [More]
SGT Auto Transport - We sincerely apologize for the inconvenience and frustration caused by the delay in picking up your vehicle and the unexpected increase in price. We work with estimated windows for pick-up and deliver...
From start to finish line everything was perfect. The communication was great and my Mustang arrived just on time. The driver was updating me through the entire process. A+ service! I will use them ag [More]
SGT Auto Transport - Thank you for your glowing review! We're thrilled to hear that everything went perfectly from start to finish. Our team takes great pride in providing excellent communication and ensuring timely deliv...