Terrible Service. DO NOT USE!

Please do not use this broker. They will verbally make commitments that seem to meet the customers needs such as the customers selection of day and time of delivery but once they identify a carrier, t [More]

I Move Auto - Hi Rebecca, thank you for letting us know, we did have an agreement between you and the carrier that you were willing to accept the video call once they got on the delivery location so you can check y...

Restraint me to use different brokers

Please take me down from the board. I'm having big issues first-time trying to transport my car and no experience on how to... ended up with bunch of proposals. I'm in the hospital with mom... so, I g [More]

I Move Auto - Hi Brigida, thank you for letting us know and I apologize for any inconvenience caused. We are advising our customers to stick with one broker company to avoid raising your shipment price, since all b...

Terrible experience: Would not suggest t

They would tell you that you can put things in your car trunk but later the driver will ask you for money. You would have given advance payment and so can not back out. They are not available on phone [More]

I Move Auto - We tall people you can place up tp 100 pounds preferably in the truck. We send emails and instructions on how to pack you car. When you add more than 100 pounds it need to be disclosed in the contra...

Unreliable drivers

I had a $700 quote turn into $900 for delivery from WI 54481 to FL 34746. the drive was supposed to be 3 days from but the driver kept changing the time. Wants IMove Auto get paid they dont care what [More]

I Move Auto - Hello Scott We always explain the processes and how it works, we even send videos and explain it on the email. Remember we are brokers and we do not determine the prices once we list it on central c...

back stabers

post higher prices so no one will pick up your auto don't even talk to them what a bunch of jerks i would never deal with them stay as far away as you can

I Move Auto - Dear Dale Sorry we could find you the right carrier for the right date. Remember we are brokers like everyone in the industry. We do not determine the prices but we negotiate with carriers to get y...

Fraudulent post

They told me not contact else they put my car on central dispatch “aka the board” they are no authorization to post my car I never placed never hired them n it’s making it harder for my car to gets tr [More]

HORRIBLE

I initially contacted Jay Montez toward the end of June to have my daughter’s car transported. Yes, I stated I was flexible with the move and posted the earliest available date for July 15th. The fir [More]

I Move Auto - Sorry for any inconvenience as we explain when we started looking for a carrier the industry is made up of brokers and carriers, as a broker we do not determine the prices but try to get you the lowes...

Thieves

Not only did the driver not show. Jay and Chris never credited my deposit. The driver repeatedly told me he would pick up the car. At 9:30 pm I called him to ask when he’d arrive- he stated his co [More]

I Move Auto - Hello We always explain how the system works and actually dispatched you order the carrier, and gave you the drivers name and number after that it is just a matter of coordinating with the driver. ...

Horrible company

I needed my daughter’s car transported home as she went away for school but returned during the pandemic. I got many offers but chose I-Move Auto. Horrible, horrible mistake! First, I was given a time [More]

I Move Auto - Hello Taneisha The car was picked up and delivered, remember we are brokers and do not make up the prices, when we refer you an offer you can either accept it or pass on it, unluckily the carrier w...

STAY AWAY!!!

DO NOT USE THIS COMPANY. I Move Auto gave me a quote to transport my vehicle and held a signed contract over my head to try to make me stay with them. They took over a week before they could locate a [More]

I Move Auto - Sorry for any inconvenience, This order was never charged so the bank was never involved, We never charge until we get a confirmed carrier and give you the drivers name number so you can confirm y...