First and foremost, my representative Reginald was absolutely wonderful and I wish I could rate him a clean 5/5 stars. My issue was with company policy. Not being able to be given any info on who was [More]
AmeriFreight Car Shipping - Thank you for your feedback. We would like to talk to you either by phone at (678) 821-2653 or email at r.jernigan@amerifreight.net so that we may assist you with this matter.
I paid this company 2X the going rate because Shaunte promised a firm pick-up date to ship a vehicle from Maryland to Minnesota. After I paid the fee, Shaunte stopped communicating with me. I sent ema [More]
AmeriFreight Car Shipping - Call Shaunte Lynch at 770-628-5925 for discounted rates and excellent service. Customer feedback drives our business. We thank our customers for shipping with us and spending the time to leave us this...
NEVER USE THEM...they connected us to someone who dropped and damaged our merchandise and no one is taking responsibilit...they were messing up from the initial paperwork...we should have got a clue.. [More]
AmeriFreight Car Shipping - It is unfortunate that this shipment did not go as smoothly as one would hope. The vehicle being transported was a trailer that included an additional vehicle inside that we were not contracted to tra...
Buyer BEWARE these guys are tricky. Classic Low Ball offer to ship and you sign up the on the agreement and the offers come in 30% plus higher and the worst thing is they pressure you. They denied the [More]
It's a weird feeling, seeing your car drive off to your new location miles away! From start to finish, Yolanda Calle reassured me that she, as my broker would do all she could to find a reliable carri [More]
I thought this was one of the premier auto shipping companies in the country. I was wrong. If not for MY constant follow up and threat to cancel my order and go with another company, my car would not [More]
The customer service for the company used to book my transport was good. My car was just 3 days later than the date it was scheduled to get here which was very annoying since I did have plans for my c [More]
AmeriFreight Car Shipping - Thank you for your feedback. We would like to talk to you either by phone at (678) 821-2653 or email at r.jernigan@amerifreight.net so that we may assist you with this matter.
My car was advertised as Priority when the form I signed (and received confirmation of) was Economy rate. I received a call for pickup the next day, when my car was not noted to be ready on the form u [More]
AmeriFreight Car Shipping - Thank you for your feedback. We would like to talk to you either by phone at (678) 821-2653 or email at r.jernigan@amerifreight.net so that we may assist you with this matter.
I am a senior and hired this company to ship my car. My car came back driven with 800+ miles on my car. I feel like I was taken advantage of. My car was filthy and every single thing was looked at. I [More]
Went with AmeriFreight as they seemed to be well-regarded as a broker. Spent some time reviewing options more than a month in advance of the move and deciding to ship rather than figure out alternate [More]
AmeriFreight Car Shipping - We are sorry to hear that this customer was unhappy with the quality of service they received. Prompt communication between our agents and customers is extremely important to us. We have been experien...
First off this company lures you in with a low quote. Once they actually found me a driver not only was it past the date I needed it by but $700 more then original quote. When I told them no that date [More]
AmeriFreight Car Shipping - We are sorry that AmeriFreight did not live up to this customer's expectations. Proper communication is one of our top priorities, and we apologize that they did not receive that. This customer opted ...
Went with AmeriFreight as they seemed to be well-regarded as a broker. Spent some time reviewing options more than a month in advance of the move and deciding to ship rather than figure out alternate [More]
They quoted us $1000, charged us $1400 when they showed up, and then asked for an extra $200 for weight. I completely understand the weight charge but quoting one thing and then arriving with a differ [More]
Beware the bait and switch!!! I was quoted for $995 for a June California to Minnesota shipment of my sedan. I expected the real price to be a few hundred dollars higher, no problem. However, I hear n [More]
AmeriFreight Car Shipping - We apologize for the frustrations this customer experienced. Customer satisfaction is always our top priority! We have looked into the details of this order, and it seems that the customer opted for o...
First, they had me sign a lot of e-paperwork. The first person I worked with here was salesy and unkind, the second was a really nice man. I had reservations because the carrier they assigned seemed [More]
Everyone was very nice and helpful before the shipping- after I had paid my deposit though I could not get in touch with anyone by phone or email. It was extremely disconcerting. They also gave me the [More]
I don't really know what all these people are talking about. This is probably the worst company I've dealt with. Customer service or attention is simply non-existent. As a broker, claiming to have man [More]
AmeriFreight Car Shipping - We apologize for this customer's frustrations. We have been seeing an unprecedented call volume and are currently working to acquire additional customer service agents to accommodate the large influx....
Don't trust the initial cost estimate or estimated time of pickup/delivery with these car shipping companies. They give you a very low estimate to entice you to choose their company, then come back wi [More]
AmeriFreight Car Shipping - We apologize for this reviewer's frustration with the estimate they received. Our customer service agents are constantly comparing the current costs of comparable vehicles and routes, along with facto...
I would never recommend this company to ANYONE. They flat out lied to me about the pricing. When quoted for $890, the only offers in the first TWO WEEKS, was for almost $1500. I didn't find out until [More]
AmeriFreight Car Shipping - We have looked into this customer's claims, and have determined that they are not at all factual. We have a signed contract and detailed correspondences between our customer service agent and the cust...
I had a wonderful experience using Amerifreight. Everything went smoothly even though they had to transport my vehicle through the the worst storm in Texas. The car arrived in perfect condition. My ag [More]
AmeriFreight Car Shipping - Call or text Erica Hudson at (770) 881-8585 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave...
I initially reached out to Amerifreight as I had heard about them through a military blog on a Facebook page at my gaining unit. I trusted that the recommendations there would be the best option. My p [More]
I have nothing but praise for Brandy, my rep, but not the actual transporters. (Dan, Freddy, and Bek from I believe PA). This truck was in pristine condition upon pick up with exception to the rims an [More]
My car arrived and only had one very minor issue in terms of damage, however everything along the way went wrong:
1. I was quoted $950-1450. It ultimately cost over the max range and was ~$1550.
2. T [More]
The worst auto shipping brokers you will ever see. I put up my listing about 15 days back and not even once these guys contacted about finding a carrier. I worked with an agent named Stephen, who give [More]
AmeriFreight Car Shipping - We have looked into this poster's claims, and have determined that there is no basis to any of the review's claims. We have a lengthy record of numerous carrier offers for this customer, each of which...
The agent was helpful, but the driver was not. He never called to let me know an ETA and got mad that I wasn't at the pickup location an hour before the dispatcher said he'd be there. At least the car [More]
