The worst auto shipping brokers you will ever see. I put up my listing about 15 days back and not even once these guys contacted about finding a carrier. I worked with an agent named Stephen, who give [More]
AmeriFreight Car Shipping - We have looked into this poster's claims, and have determined that there is no basis to any of the review's claims. We have a lengthy record of numerous carrier offers for this customer, each of which...
The agent was helpful, but the driver was not. He never called to let me know an ETA and got mad that I wasn't at the pickup location an hour before the dispatcher said he'd be there. At least the car [More]
When the company was dispatched i was told that they would contact me that night or the next morning. I was never contacted by them and tried calling them many times until I got through around 2pm. Th [More]
My experience with AmeriFreight was okay, but the transporter they decided to use (H&H Xpress) was horrible. First, the pickup was highly unorganized, frustrating, and uncoordinated. The coordinator f [More]
Amerifright quoted me less than $1,100 to ship my car from California to Massachusetts. After a week of trying to find a company that would take the job, they came back with a quote of around $1,700 [More]
AmeriFreight Car Shipping - This customer opted for our Economy rate, which is explained in detail both by our customer service agents over the phone and in writing. This option allows for customers to receive multiple shipping ...
Thank you for your honest representation of your company. Everything that was discussed happened exactly as planned. Thank you again for making this experience uneventful. Outstanding job!!!!
I have previously shipped with AmeriFreight and they were spot on. This time however, I was underwhelmed and actually looked into other companies. The communication was bad. I had to bother them repea [More]
AmeriFreight Car Shipping - We apologize for any frustrations this customer experienced with the shipment of their vehicle. Our team is looking into the difficulty reaching our office, as communication is something AmeriFreight ...
Order #: 1501900694-IO
On June 9th, I inquired with AmeriFreight about a quote to move my 2016 Hyundai Sonata and my parents' 2000 Lincoln Navigator from the San Francisco Bay Area to the Research Tr [More]
AmeriFreight Car Shipping - While we do understand that the rate increased for the customer, they had opted for our Economy rate which is only suggested for customers with a wide open window of time for pick up and delivery and ...
I contacted them about two months in advance and they said there should be no problem transporting my car. Here I am about to leave the state with no transport for my car and I had to cancel my listin [More]
When I decided to ship my car from NY to CA, I came across great reviews for Amerifreight as a broker. I was told that it was door-to-door shipping, so we picked a walmart parking lot to meet at unti [More]
So at the end of the day, the car did get where it was going but the whole experience was very frustrating. When the driver got to the pickup location I was initially told that he was unable to take [More]
Had to send an agent (my son) to wait and be present for pick-up, in "hot zone" San Jose. Deal was 1-5 day window with emphasis on hopefully getting picked up earlier than later. Result was $300 up- [More]
DO NOT GO WITH THIS COMPANY.
They are unbelievably unprofessional. I got a quote online and was immediately bombarded with emails, asking me to call them. Great, I was expecting above average custome [More]
AmeriFreight quoted me $735 for basic, open transport from FL to CA initial communication excellent they ultimately found me a carrier (Big Red Auto Transport) for $100 more Big Red was the worst t [More]
This company (or maybe just my representative, Whitney) was just an absolute nightmare to work with from start to finish.
1. My Amerifreight representative was horrible at responding to emails, or an [More]
AmeriFreight does not seem to have their paperwork in order, nor is it easy to communicate with them. To sum up--they started with one price.. When they had a bid from a carrier, they called me., it w [More]
AmeriFreight Car Shipping - We apologize for any frustrations this customer encountered. An error was made on the initial paperwork sent to the carrier, but was immediately corrected by our staff and updated in the carrier compa...
We initially called Amerifreight months before our move; our sales rep gave us a low quote ($929), and the process seemed straightforward enough. But then she disappeared over the holidays (a planned [More]
I needed to transport a car from FL to CA and contacted Amerifreight to get it done. Their initial quote to me was very good so I booked with them. They found me one carrier (they are a broker not a d [More]
AmeriFreight Car Shipping - We apologize for any lack of communication this customer received. The customer service agent working with this customer was out of the office for several weeks due to illness, but was still checking ...
First off, actual price was more than initial "estimate" which I was able to live with. I am not happy, however, that the truck was received damaged. It was clear that somebody had the door opened and [More]
AmeriFreight Car Shipping - We apologize for the inconveniences this customer experienced with their auto shipment. Our customer service agents stress the importance of obtaining a Bill of Lading (vehicle inspection documentatio...
In September 2019, several sales representatives worked behind the scenes to manipulate a higher rate from us so that they can get a better commission. The manager reluctantly got involved after numer [More]
AmeriFreight Car Shipping - Prior to the dispatch of any vehicle, AmeriFreight's Customer Service Agents provide each customer with a written and verbal breakdown of the costs associated with their auto transport. While carrier ...
Do yourself a favor and stay away from this company. The car that we were transporting from CA to NJ was dropped off at some random body shop, damaged and they never even followed up with us. Horrible [More]
Initially, everything was great as far as my interaction with AmeriFreight. My go to person was Richard and he was very friendly and informative. Where it all went down hill is when Richard took some [More]
AmeriFreight Car Shipping - We apologize for any frustrations this customer encountered during their shipping process. We have looked into the order, and all carrier information was emailed to the customer at the time of dispatc...
From my initial call with Millie until after my car arrived, everything was well-executed! The key to this entire transaction was Millie Shepard. Mildred gets things done and keeps you informed until [More]
AmeriFreight Car Shipping - Call Millie Shepard at 678-821-2420 for discounted rates and excellent service. Customer feedback drives our business. We thank our customer for shipping with us and spending the time to leave us this...
While I was generally happy with the customer service agent - Amy, I was very disappointed by their recommended carrier JKUSA (of Los Angeles) and AFTA their gap-insurance provider. The process of re [More]
AmeriFreight Car Shipping - We apologize for any inconveniences experienced by this customer. AmeriFreight works with only the top rated carriers in the industry, meaning they must have an industry wide rating of 95% or higher. ...
The two stars is simply because I received my vehicle. I was very disappointed with everything else. We scheduled for my vehicle to be delivered 8/24 and the guy got there one week early but we weren’ [More]
