Do not trust this company

My son called them to ship his vehicle. Their original quote was $950 and went up to $1300. They asked him for a $300 deposit which he gave them using his credit card. He called me right after this c [More]

I Move Auto - Hello William and Father Whe did dispatch the order and locked in the spot with the carrier, as we explain once the dispatch is made and you lock in the spot it is a done deal that why you put the d...

Failure to Communicate and Not Dependabl

Two months ago, I called I Move Auto in plenty of time to move our car from California to Georgia. They urged us to broker only with them as it would raise the price. They sent standard form emails, b [More]

I Move Auto - Hello Joseph! Thank you for your feedback and my apologies for the inconvenience. As a broker company we do not own any drivers nor trucks directly that's why we can only can post it to the board and ...

Imove auto agrees with the driver one pr

I contacted Imove auto because I needed to ship my car from Atlanta to LA. We agreed on a price and the dates. When I went to pick up my car, the driver informed me that I owed him a higher balance. I [More]

I Move Auto - Hi Caroline, Thank you for your feedback, We do send contracts as part of the process once we get a confirmed carrier for you so you can also check all the important details on your shipment, which al...

AVOID AT ALL COST

THINK AGAIN! TRY SOMEONE ELSE. Not trustworthy at all. These guys take the gold medal for being worst broker in the industry. I had the worst experience ever, Chris called and said he has a driver to [More]

I Move Auto - Hello and thank you for your feedback, We apologize for any inconvenience caused. Yes we found you a carrier that can do the shipment, however they took another load from different company that's why ...

Disappointed

Quote went from $1050 to $1400 in a matter of a few min after I agreed to go with them. Would prefer better comm and honesty upfront. Decided not to use their services.

I Move Auto - Hello. Remember we are brokers and explain how the process works on our email and conversation, seems you did understand the process. Shipping Tips 1. Do not think you are talking directly to a...

YOU WILL RECEIVE A TON OF PHONE CALLS AN

...so do not fall for their scam of telling you they will get you the "best deal". They don't have the authority to post your haul. They are simply whoring out the bid. If you are lonely and want t [More]

I Move Auto - Hello Parrish Thank you for your comment, I do not see an order number under your name, so we're not sure if it is even a real customer. Second of all, those calls you get is due to the fact that y...

Terrible Service. DO NOT USE!

Please do not use this broker. They will verbally make commitments that seem to meet the customers needs such as the customers selection of day and time of delivery but once they identify a carrier, t [More]

I Move Auto - Hi Rebecca, thank you for letting us know, we did have an agreement between you and the carrier that you were willing to accept the video call once they got on the delivery location so you can check y...

Restraint me to use different brokers

Please take me down from the board. I'm having big issues first-time trying to transport my car and no experience on how to... ended up with bunch of proposals. I'm in the hospital with mom... so, I g [More]

I Move Auto - Hi Brigida, thank you for letting us know and I apologize for any inconvenience caused. We are advising our customers to stick with one broker company to avoid raising your shipment price, since all b...

Terrible experience: Would not suggest t

They would tell you that you can put things in your car trunk but later the driver will ask you for money. You would have given advance payment and so can not back out. They are not available on phone [More]

I Move Auto - We tall people you can place up tp 100 pounds preferably in the truck. We send emails and instructions on how to pack you car. When you add more than 100 pounds it need to be disclosed in the contra...

Unreliable drivers

I had a $700 quote turn into $900 for delivery from WI 54481 to FL 34746. the drive was supposed to be 3 days from but the driver kept changing the time. Wants IMove Auto get paid they dont care what [More]

I Move Auto - Hello Scott We always explain the processes and how it works, we even send videos and explain it on the email. Remember we are brokers and we do not determine the prices once we list it on central c...

back stabers

post higher prices so no one will pick up your auto don't even talk to them what a bunch of jerks i would never deal with them stay as far away as you can

I Move Auto - Dear Dale Sorry we could find you the right carrier for the right date. Remember we are brokers like everyone in the industry. We do not determine the prices but we negotiate with carriers to get y...

Fraudulent post

They told me not contact else they put my car on central dispatch “aka the board” they are no authorization to post my car I never placed never hired them n it’s making it harder for my car to gets tr [More]

HORRIBLE

I initially contacted Jay Montez toward the end of June to have my daughter’s car transported. Yes, I stated I was flexible with the move and posted the earliest available date for July 15th. The fir [More]

I Move Auto - Sorry for any inconvenience as we explain when we started looking for a carrier the industry is made up of brokers and carriers, as a broker we do not determine the prices but try to get you the lowes...

Thieves

Not only did the driver not show. Jay and Chris never credited my deposit. The driver repeatedly told me he would pick up the car. At 9:30 pm I called him to ask when he’d arrive- he stated his co [More]

I Move Auto - Hello We always explain how the system works and actually dispatched you order the carrier, and gave you the drivers name and number after that it is just a matter of coordinating with the driver. ...

Shipping Inquiry

I told them that I needed to confirm my son's availability for a test drive before agreeing to anything. I have yet to confirm his availability and yet they put my order in regardless. They also told [More]

Horrible company

I needed my daughter’s car transported home as she went away for school but returned during the pandemic. I got many offers but chose I-Move Auto. Horrible, horrible mistake! First, I was given a time [More]

I Move Auto - Hello Taneisha The car was picked up and delivered, remember we are brokers and do not make up the prices, when we refer you an offer you can either accept it or pass on it, unluckily the carrier w...

STAY AWAY!!!

DO NOT USE THIS COMPANY. I Move Auto gave me a quote to transport my vehicle and held a signed contract over my head to try to make me stay with them. They took over a week before they could locate a [More]

I Move Auto - Sorry for any inconvenience, This order was never charged so the bank was never involved, We never charge until we get a confirmed carrier and give you the drivers name number so you can confirm y...

False advertising

Please get my name OFF of the board as a customer!I did not contract with you or approved your services! I simply inquired. Remove me as a customer now!!!!

I Move Auto - I do not see and order number so no sure what to make of this, to cancel an order is just a matter of calling or texting us to cancel. We never post and order unless you allow us to work on it, but...

Give a wide berth

Avoid avoid avoid! My girlfriend used these folks to find a carrier for her vehicle from Houston to LA. 2 weeks later I used the same company but my quote was $150 higher because of a change in the m [More]

I Move Auto - I am sorry for any inconvenience. Remember that we are Brokers so the carrier does not work directly for us my job is to get you the best offer for the correct dates. when we did the contract we alw...

DO NOT USE THEM

DO NOT USE THIS COMPANY!! We recently had a car shipped out form New Jersey to Los Angeles and it was a terrible experience. The pick up was find, people showed up on time, inspected the care and too [More]

I Move Auto - Hello Nicole I do apologize for the inconvenience. Remember we are brokers and the carrier do not work directly for us on you case St George I Inc was the carrier company assigned to transport you ...