Excellent service was provided by Mary S. Carabal and National Express Transport. I first contacted Mary on February 17, 2024. She was very professional and gave me all information I needed to have a [More]
Beware! National Express is merely a broker for independent car haulers. They neither vet the companies that haul your vehicle(s) and importantly they have zero ability to handle any issues that ari [More]
The transport of my car from the Washington DC area to South Florida was a seamless experience. There were no surprises. My representative, Mary Carabal, made things easy. She was attentive and accom [More]
NEVER USE THESE FOLKS: SCAMMERS/THIEVES -- Hired this company to transport my vehicles 3 different times. First time-vehicle #1, it went okay. Vehicle was transport from California to Puerto Rico. [More]
National Express Auto Transport - Hello and thank you for your review. In the meantime, Customers please see our literal hundreds of 5 star reviews.
In summary: Customer blames National Express for another party that called them ...
FYI:
The problem with this organization is communication; lack thereof.
They send automated emails at points, but you don't get a reply from "Carl" with details or specifics. You're forced to call. [More]
Caution: This is a broker who quotes low prices that ultimately will not be picked up by an actual carrier. They claim to not be a broker on their website.
My entire moving plan was almost ruined b [More]
WARNING: Do NOT go with this company. National Express has really poor customer service (Carl is nice but states that his hands are tied) and has NO quality control over its drivers. When things go wr [More]