My car was delivered over 1 week after the promised delivery date. They said they would give me a $150 visa gift card as some sort of compensation. Once my car was finally delivered I needed to reach [More]
SGT Auto Transport - Thank you for providing us with your feedback. We would like to clarify that our company does not offer Visa gift cards. Could you kindly email us at feedback@sgtautotransport.com with your order numb...
A rip off. They employ a bait and switch strategy. They rope you in with a contracted price and then, when it is too late to change, they hit you with a massive price increase. I placed my order almos [More]
SGT Auto Transport - Dear Steve,
We are very sorry to hear about the negative experience you had with our service. Please know that we take your feedback seriously and we will be conducting an audit of this order to id...
SGT made no attempts to rectify. Sent my bid to someone else, picked up 3 days late then delivered 3 days late. Told me "sorry you can ask for a reduction from the truck driver". who literally is ho [More]
SGT Auto Transport - We apologize for the inconvenience caused and would like to address the issues mentioned in your review. As a broker company, we work with multiple carriers and the pickup and delivery dates provided ...
Their quote.
Time to deliver 3-5 calendar days.
1st available pickup date 7-28
Deliver no later than 8-1
Agreement timed out 11.59pm 8-1
No car was picked up or delivered
On 8-2 at 7:48 in the morning [More]
SGT Auto Transport - We understand that this situation may have caused frustration and inconvenience, and we would like to extend our apologies for any negative experience you may have had with our services.
Please note ...
From my end, with scheduling and pick-up, SGT was super.
The scheduler, contacts, and dispatch proves superior and stayed in contact with me constantly.
Apparently, on the delivery end, though, the dr [More]
SGT Auto Transport - We appreciate your feedback and apologize for the inconvenience! We will audit your order and address the issue with the carrier company.
I requested vehicle transportation on January 24-25, with a deliver date of first available on February 1. The dispatch waited until January 25 to tell me that they would deliver my vehicle on January [More]
SGT Auto Transport - Dear customer, we apologize for the inconvenience caused in the transportation of your vehicle. As per our T&C, the dates mentioned are estimated and not guaranteed. We have received options for pick-...
Booked with them 3 months before my pick up date. Days before the scheduled pick up, I followed up with them and was told “we’re working on your vehicle pick up.” Date came, i called them 2x a day for [More]
SGT Auto Transport - Thank you for your feedback, Joy! We apologize the frustration and inconvenience that you experienced. Please know that we take your feedback seriously and will be conducting an audit of your order to...
Before leaving and was delayed for over a week which cost me $’s lost The carrier kept
Telling me untruths about delivery I should get compensation for all my troubles and loss Will you please call m [More]
SGT Auto Transport - We appreciate your feedback and apologize for the inconvenience! We will audit your order and address the issue with the carrier company.
I received a price quote for $720 total price to transport a Nissan Altima from Dallas to north Pittsburgh. They were 2 days late picking up my car & they said that they couldn’t secure a transport ca [More]
SGT Auto Transport - Thank you for your feedback! Your route was not being frequented at the time and dispatchers came across an option to not delay your shipment any further. The option to accept or decline any option is...
I had to have a vehicle picked up by a certain date. I was promised a pickup AND delivery of my vehicle on the same day which seemed like a stretch but OK. Waited all day for any information and recei [More]
SGT Auto Transport - We apologize for the inconvenience caused, Greg! Our dates and times are estimated and not guaranteed as stated in our Terms & Conditions. We appreciate your feedback and will audit this order to impr...
SGT is a Broker. Read your contract. They have an indemnity clause which releases them being held liable. As a broker, SGT solicits the "contract for hire". I had the worst experience from SGT and [More]
SGT Auto Transport - Thank you for your feedback, Todd! The pickup and delivery dates and times are estimated, not guaranteed, as stated in our Terms & Conditions. We appreciate your feedback and apologize for the inconve...
I dealt with this company through Uship. I was in correspondence with a man named Alan, who misrepresented himself and the company as being a transport company. After booking them, I found out they w [More]
SGT Auto Transport - Thank you for your feedback, Damien! SGT Auto Transport is a broker based in Greenville, SC as indicated on our Uship profile and website. We are sorry that you feel mislead. The order was audited by ...
So I previously wrote a positive review of SGT Auto Transport that I am trying to have removed/altered. This company is an absolute fraud. My second time shipping a car with them. First time was not a [More]
SGT Auto Transport - We are sorry to hear about your bad experience and thank you for sharing your feedback. We do apologize for the current situation. We’re normally known for our exceptional attention to detail, and we ...
I had talked to several people about liking my car when they drop it off. When I got to my car after three days of drop off my car was unlocked with items missing. I had sent a message right away and [More]
i left instructions with several people to leave car locked and when i arrived to the car it was unlocked with items missing. i told 3 different people including the driver to lock the car. all i ge [More]
STAY AWAY FROM SGT AUTO!! This was hands down one of the most frustrating and stressful experiences of my life. I booked with SGT about a month before my pick up.
Upon booking with the carrier SGT pr [More]
I was sent a text the morning of pick up stating they would arrive between 12pm-3pm. Hauler did not arrive until 10:00pm and we had to take the car to him. Definitely would not use again!
SGT Auto Transport - We appreciate your feedback and apologize for the inconvenience! We will audit your order and address the issue with the carrier company.
Whatever you do, do not waste your time with SGT. They. do a great job of making you feel like they're more reliable and organized than everyone else during the order process. They are not.
I called [More]
Review by kamran rahmatnejadon 6/26/2022 12:56 PM
about SGT Auto Transport
I wish there was zero or negative stars so I could give them to this company!
Please avoid this business if you want peace of mind and care about your hard-earned dollars!!!
Everything started very ro [More]
Now I know the reason behind the refusal to send me a picture. Today the Chevy Silverado had delivered with a broken window on the truck caps (the one you open). The broken window had covered with pla [More]
SGT contracted my brand new 2022 Camry from PA to Ozark, MO to Fast Auto Transport LLC. Fast Auto dropped off my car without my knowledge at a public space around 2:30PM and drove off to Arkansas to [More]
I called this company to inquire of a transport. The salesman was polite, but when I inquired on the price from the website, he charged me double of what was on their own website. Thanks, but no tha [More]