Review by rosemary otockaon 3/22/2023 3:21 PM
about Ship a Car Direct
Ship a car direct was pleasant and helpful-
The car transport truckers, Nextran, were deceitful - not informing me of damage done to my car in transport The contract I signed with them states they ac [More]
Terrible experience.
Dispatcher was rude.
First he said truck broke down ‘cars break down too’! The next day he said he didn’t say that.
Watch the eta. Took 2 days from Boston to Fl and 6 days home, [More]
Review by michelle carneyon 3/20/2023 11:42 AM
about Ship a Car Direct
The car arrived fine, but it was much later than my estimated window and there wasn’t clear communication around the pricing or when my car was going to be picked up. Overall it was frustrating and I [More]
Ship-A-Car was mostly absent in managing my delivery on the night of. Their Carrier was difficult to work with and was attempting to deliver the car to a different location and at 3am. I spent at le [More]
There was a three day delay in picking up the car. Also, the driver attempted to overcharge me by $100. He corrected the amount that was due after showing the emails with the confirmed amount. I wasn [More]
We had a pretty terrible first time experience with Ship A Car Direct when shipping our car cross country Seattle to Maryland for our move.
First, they quoted us $1400 but when it came time to pay, we [More]
I wasn’t going to leave a review but they keep asking for my feedback. So, I was told someone would pick up my car on the 18th. It’s confirmed and set, awesome! They call on the 18th and say it’s actu [More]
Ship a Car Direct - Hi Courtney,
We're very sorry to hear you were not happy with the experience you had with us. We tried reaching out a couple of times by phone to discuss this. We completely agree that communicati...
Review by katherine krameron 8/22/2022 1:53 PM
about Ship a Car Direct
Delivery was a nightmare. Up until the first contact by the delivery driver, would have rated 5 stars. Pickup driver was super. Mike was fabulous 5 stars. ,Delivery driver negative stars.
I scheduled a car shipment with Ship A Car Direct from Texas to Illinois. I used them back in 2020 with Lauren the same representative. Lauren lied to me just so she could get my money. I told her tha [More]
Review by george hennemanon 5/18/2022 5:23 PM
about Ship a Car Direct
Shipping my car. Ship your car direct did a very good job for me. I was completely satisfied with the company‘s performance and the performance of my contacts who is Matt. The car ride with no Problem [More]
My main issue is that the truck driver/carrier and Ship-a-Car Direct did not communicate. On pick up day, I wanted to reach the carrier regarding a time estimate, and SaCD could not reach them. Two da [More]
Mediocre service They work through the EZ express transporter IN terrible service, my car was hit on the bottom of the engine and that caused oil to leak, Mr. Justin Riegel of Northland insurance says [More]
Ship a Car Direct - Hi Elder,
We are truly sorry to hear about the oil leak. We want to personally reach out to you to help and address this concern, however, when I tried looking up for your order with Ship A Car Di...
Review by richard j. schimpfon 1/18/2022 4:29 PM
about Ship a Car Direct
It was a very smooth experience. Matt was very helpful and kept us advised of the reasons for the delay in picking up the car.Once a carrier was identified the car was delivered at the time promised. [More]
Very happy..My car arrived in perfect condition and on the date I needed it., They were in contact with me every step of the way and I would definitely recommend them.. Five stars to my great driver. [More]
I had a great experience from start to finish, Scott made me feel very comfortable with selecting your Company, was always polite and answered my questions when ever I called.
Giving this review two stars as the process was not the most transparent nor the carrier that was chosen the most reliable or safe. Carrier damaged car with a busted back window and scratches along th [More]
Review by thomas maretzkion 8/19/2021 12:22 PM
about Ship a Car Direct
Most transport companies I've talked with and used (not my first move) are eager to earn your business. "Matt" doesn't have a courteous or customer service oriented bone in his body and earned himself [More]
Ship a Car Direct made everything seem like they would have your back if anything were to go wrong but it has been the complete opposite. From the very beginning, I was insulted, disrespected, and put [More]
made an error on first review must correct it You did a excellent job from start to finish will use use you again and highly recommend you Thanks Good job
I contacted Ship a Car Direct multiple times months and weeks in advance of my shipping arrangements to ensure a smooth transaction. I provided all my details and every time I was told to call back a [More]
I had the worst experience with this company and the driver who dealt the car with me. I was literally in tears from being so frustrated trying to get my car. It was delivered from Nevada to Virginia [More]
Before I decided to use ShipaCarDirect, I carefully did my due diligence and read all the customer reviews on this company. However after my experience from hell, I would not recommend them. Reason is [More]
Ship a Car Direct - Hi Elizabeth,
Thank you for taking the time to talk with us about this issue. To recap, we completely agree with you. This order was handled terribly. The communication was horrible and lead to havin...
The car was scheduled to be picked up yesterday but driver never contacted us. I keep calling the ship a car direct call center and leaving messages but I haven't received a proper response from them. [More]
This company is full of liars. I was told that my final payment could be made using one method, and when the driver arrived he did not accept that method of payment. Driver with Global Logistics Trans [More]
Ship a Car Direct - Hi Taylor,
We are truly sorry to hear that car transport did not go smoothly. We tried looking for your order on our end so we can address your concern however we can’t locate it. We also don’t wo...
