User Question



Getting good reviews from Customers

Its very easy to receive reviews. You need to contact your customers throughtout the transport to ensure everything is running smoothly. Also most important is to call the customer upon delivery of the vehicle to ensure everything went smoothly and ask them for a review. Send them a nice email on how they can post a review and 9 times out of 10 the customer always posts a review about your company.

Submission Info:

posted on


How companies can get positive reviews.

Well, rated companies make it a point to get their customers to post reviews. It is part of their business model. They quote, get orders, move cars and then get customers to post reviews. The feedback of your customers is one of the most important parts of transporting a vehicle, second only to acting on the feedback to make improvements.

If you want more positive reviews we recommend you let customers and potential customers know how important the reviews are to your company at every step of the process.

But No One Submits Good Reviews

We hear this quite a bit, and we agree that no one is searching for a review site to submit a good review on a company. The fact is the only way a customer submits a good review is if you direct every customer to Transport Reviews. We are easy to find if they are looking, but it is up to your company to direct them to Transport Reviews.

Tools To Make The Review Process Easier on your Customer

You can make reviewing your company easier on the customer by linking them directly to your company&- apos- s survey form.  - - Instructions on how to do this can be found on the company page when you log into your company account.

We also allow some review information to be filled in automatically when the customer clicks on a link that you can provide them.  - - Documentation on how to use this feature can be found at:  - - http://www.transportreviews.com/Learn/FillOutFormDoc
Submission Info:

posted on