Company Response Review Report Review
USHIP is a RIPOFF

Tony Holland Submitted this review about uShip.com
Review made Live: 12/13/2018 12:47:00 PM
DO NOT SHIP EVER WITH USHIP They hide crap in small print so that they can decide to charge you hundreds more dollars 3 MONTHS later which is what they did to me. I called and they said they did so because they had to arrange a pick up time with the receiver of my package at the freight warehouse. I call B.S. on that. To do so 3 months later is BS as well. Called their so called customer service and disputed it. First of all you need a translator to understand them. Nyamar or whatever her name is said she would look into it and call me back. Think she did so ? HELL NO. I called to ask about it again and then asked to be transferred to her boss - MIKE the owner who was rude as hell and hung up on me. Dude has NO business running a shipping company in my opinion. Don't ship with them
Shipment Details
Origin State:
Indiana
Pickup:
Never
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
220
Quote or Order Cost:
$338

Company Response
uShip from uShip.com Submitted this response.
Response Date: 12/13/2018 6:40:00 PM
Hi Tony I am very sorry to hear about this experience with your chosen mover. I see that you may have spoken to your moving company but the uShip team would love to assist in any way we can. uShip has guidelines and policies in place surrounding cases like this. Please reach out to uShip Member Support via email at support@uship.com at your earliest convenience so we may review the legitimacy of these charges.