tunnel truck
Austin, Texas

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very misleading
Review by on 7/10/2019 5:50 PM

I thought uship was smarter then they are,they told me on the calculator to ship A dual sport bike 325lbs ,$182.00 for 10 days out,$271.00 7 days max an 365.00 3 to 5 days ,then my first real quote f [More]

Trash company
Review by on 7/9/2019 1:29 PM

Absolutely awful shipping service. I am a carrier who experienced multiple communication issues with this company. I addressed them to fix the trash they provide and they did nothing but suspend and t [More]

Careless shipper
Review by on 5/29/2019 6:27 AM

2nd time had to use them. First time was to ship a motorcycle from NY to GA. Could not believe how it was stacked in trailer like a piece of junk and no communication with driver till he was in my dri [More]

Locked In
Review by on 4/23/2019 5:38 PM

Once my shipment was picked up I could not change transport companies even though my boat was left at an undisclosed location in Florida for 2 weeks.

Review by on 4/19/2019 7:07 PM

Had trouble scheduling a pick up, then they just stopped answering communications. Had to cancel deposit with my credit card company. Stay away from these guys!!

Bait & Switch
Review by on 4/15/2019 1:27 PM

I had a quote in writing which I a happy with. Finally I heard from them at last minute that the shipper could pick vehicle up in 5 hours but... They told me the quote I had was invalid due to the ne [More]

Bunch of Jackals!
Review by on 4/15/2019 1:21 AM

Found Uship quote estimator to be wildly inaccurate. almost every bid was DOUBLE OR MORE the high end of the scale provided on CYCLE TRADER. I was able to find two different shippers off the web that [More]

New uship update
Review by on 3/19/2019 2:23 PM

This update sucks. I wish you would go back to the old screens, it was more user friendly. I've used the updated version and still find it clumsy ans not user friendly. I find myself struggling to use [More]

Review by on 3/18/2019 10:13 AM

The car arrived with damage. U -ship has done nothing to help us, you will be on your own!! We purchased the extra insurance only to be told it has a 500.00 deductible. We are weeks into this with pho [More]

uShip doesn't help customers get there m
Review by on 3/1/2019 1:41 PM

The uShip agent was not interested in helping a long time customer get the issue resolved(uShip doesn't help customers get there money back from dishonest broker). The uShip agent would not answer rep [More]

Review by on 2/8/2019 12:27 PM

I've been driving and delivering items using uship for years. I love the customers I've worked with. I love the travel. Dealing with uship has been challenging, to say the least. They refuse to make a [More]

These are bunch of thieves
Review by on 1/4/2019 2:20 PM

They will quote you a certain amount and come back later to tack on additional charges. Any explanation or proof will not be accepted. A COMPLETE FRAUD

You are in the dark
Review by on 12/26/2018 7:57 PM

uShip won't do anything for you once you have connected with a freight company. If they damage your cargo, fail to deliver it on time or anything else that can and will go wrong, they won't help you a [More]

uShip - Hi Mariano, I am sorry to hear you've had a bad experience with your chosen carrier. I see that you've recently filed an insurance claim. I encourage you to continue working directly with Roanoke to ...

Review by on 12/15/2018 8:04 PM

Impossible to deal with. Very disorganized company. Not sure how they are still around with this kind of customer service. Management must not be to bright to not understand this with the internet and [More]

just like craigs list
Review by on 12/14/2018 3:37 PM

as a carrier, Uship is not organized well. Then shippers get on there soliciting bids, then do not follow through with booking the job. If you are a carrier hoping to get loads thru Uship.. good luck [More]

Review by on 12/13/2018 12:47 PM

DO NOT SHIP EVER WITH USHIP They hide crap in small print so that they can decide to charge you hundreds more dollars 3 MONTHS later which is what they did to me. I called and they said they did so be [More]

uShip - Hi Tony I am very sorry to hear about this experience with your chosen mover. I see that you may have spoken to your moving company but the uShip team would love to assist in any way we can. uShip ha...

Stay away
Review by on 11/11/2018 8:34 AM

They charge a lot for doing nothing. Can cancel your booking anytime cannot leave feedback for shipper and uship covers for them...Brent G. (customer seevice doesn't show full names for their workers) [More]

uShip - Hi Al, I am sorry to hear that you had a frustrating experience with a shipping customer. I can confirm that the feedback you left for the shipper was posted live to their profile on uShip. If you ...

I used to transport
Review by on 11/5/2018 12:45 PM

I used to transport for UShip. I had a perfect rating. My last run I made for them I had an out west trip scheduled. The night before I was set to leave, my partner broke his leg. I tried to find some [More]

uShip - Hi Boyd, uShip strives to provide the best experience for both carriers and shipping customers. In order to do this, we have certain guidelines in place. I can see that uShip made the decision to susp...

Shake Down
Review by on 11/1/2018 8:31 AM

I shipped a car using Uship. I picked a seller, and booked it. Then the seller cancelled my order to demand more money. Once it was done booking through Uship for an extra $200. They called me to say [More]

uShip - Hi Terra I am sorry to hear about your uShip experience with Montway. While Montway offers delivery window estimates, I do understand that things like this make for a frustrating shipping experienc...

Uship scam
Review by on 10/17/2018 1:47 PM

First and foremost Uship is not a Transporter, they're not even a broker. That's problem one. Next all your dealing with is brokers NOT CARRIERS, brokers are bidding on the loads then charging you a [More]

Multiple missed delivery windows
Review by on 10/16/2018 10:28 AM

Spoke with Mark V. (would not provide his full name or the name of his supervisor) who offered to compensate me $50 for missing 2 delivery windows and arriving 12 hours late from the earliest window. [More]

uShip - Hi Rob I am sorry to hear about the delay in delivery with your chosen service provider. I understand these things can be frustrating. It is important to remember that delivery windows of this natu...

U ship is sorta a scam
Review by on 9/10/2018 9:50 AM

U ship is sorta a scam.... U ship is sorta a scam.... All they are is like an Uber as they connect people BUT unlike Uber they do not in anyway research their shippers. There is a button after you pa [More]

uShip - Hi Jordan, I am very sorry to hear of any issues with your shipment. I understand you are now in touch with our support staff to further address this matter. I want to assure you that we are worki...

Shipper Cancelled
Review by on 8/27/2018 12:31 PM

I used UShip.com and found a shipper. I paid for the shipment and a $100 "Service Fee". The shipper kept delaying and delaying and delaying and missed the shipment window. Then I found their truck bro [More]

UShip double charges - BEWARE
Review by on 8/24/2018 3:01 PM

Had a shipment delivered to us for a reasonable price. After speaking to the carrier who was a reputable professional with a nice rig we find out that part of the bid price of $1500 goes to UShip! I [More]

Use them to find a carrier, but book wit
Review by on 8/21/2018 1:30 PM

Their website is pretty easy to navigate, and its not that hard to get someone on the phone as long as you don't mind waiting on hold. Understand that they are just a broker that charges a fee to se [More]

uShip - Hi Jimmy I am sorry to hear about your experience. It is against our policy for carriers to request additional funds after booking in our marketplace. The response you received on this issue is not...

Shipping Prices Keep Rising
Review by on 8/19/2018 5:28 AM

This company is a joke, their prices keep going up. We had a small 90 pound miniature carriage to ship to Texas and UShip wrote $950.00 to get there. We used another company and the cost was $160.00 [More]

Horrible experience
Review by on 7/17/2018 10:55 AM

I used UShip.com to transport my vehicle from coast to coast. Driver assigned showed up late, no communication from Driver, subcontracted trucking company or UShip rep. I had a requirement that the [More]

Review by on 4/15/2018 7:41 PM

This company as far as I can tell is an online broker of brokers. In my case only brokers bid which means nothing because all the brokers use a central dispatch posting forum that is visible to all b [More]

Do not trust Uship. They are crooks.
Review by on 4/10/2018 7:04 PM

Do not trust this business. I booked nightstands with one of their carriers and he went m.i.a with them and they were never delivered. I got the cargo insurance just in case something like this happen [More]

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    Austin, Texas