Company Response Review Report Review
Multiple missed delivery windows

Ron Martin Submitted this review about uShip.com
Review made Live: 10/16/2018 10:28:00 AM
Spoke with Mark V. (would not provide his full name or the name of his supervisor) who offered to compensate me $50 for missing 2 delivery windows and arriving 12 hours late from the earliest window. $50 for waiting around a full day? Poor communication, poor service, and wasted time is what UShip has to offer.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
111111111
Quote or Order Cost:
$1012

Car Condition
  • Vehicle was dirty
Company Response
uShip from uShip.com Submitted this response.
Response Date: 10/16/2018 5:27:00 PM
Hi Rob I am sorry to hear about the delay in delivery with your chosen service provider. I understand these things can be frustrating. It is important to remember that delivery windows of this nature are estimates. I do see that you have been in contact with our support team directly. Should you have any further questions, feel free to reach back out to us. We're happy to help! Best, Ashley