Company Response Review Report Review
Craig was a pro

Bill C Submitted this review about eShip
Review made Live: 5/7/2013 7:14:00 PM
Although Craig was a pro I had a very difficult time with CAA transportes. The person was barely understandable with both his accent and poor cell service. I asked to have the car delivered to a huge parking lot right next door to the destination. The driver said he made a wrong turn and would not deliver the car where promised. I was also told that the car would be two or three days late. I called Craig and he corrected it to be only one day late. I had to drive two cities away to pick up my vehicles. I had two vehicles, so I had to make the trip twice. Very poor customer service from the long haul driver. He even stated that he hated his job to me.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
126714-HD
Quote or Order Cost:
$1700

Company Response
Craig G from eShip Submitted this response.
Response Date: 5/7/2013 8:27:00 PM
Craig@eshipautotrans.com . . . .561-929-3948..... Bill , As i said to you I use caa who is one of biggest carriers and apologize for mis step w driver , but as you know and you stated I am always there to help and get you answers during transport